Complete Feature Overview

    Every Feature Your Practice Needs

    Our AI receptionist includes everything from basic call handling to advanced analytics, all designed specifically for healthcare practices.

    Core Features

    What Does Your Practice Need?

    Comprehensive AI receptionist capabilities designed specifically for healthcare practices

    24/7 Coverage, Zero Hold Music

    Unlimited simultaneous calls with intelligent routing and emergency triage protocols.

    • Never busy signals
    • Instant pickup
    • Emergency escalation

    Seamless Scheduling

    Real-time booking integration with your practice management system plus automated confirmations.

    • Real-time availability
    • Automated reminders
    • Cancellation handling

    Patient Communication

    Intelligent SMS/email workflows for follow-ups, reminders, and procedure information.

    • Smart follow-ups
    • Multi-language messaging
    • Customizable templates

    Analytics That Matter

    Track missed calls recovered, bookings created, staff hours saved, and patient sentiment.

    • ROI tracking
    • Performance insights
    • Custom reporting

    HIPAA Compliance

    HIPAA-compliant workflows with secure US data residency options.

    • HIPAA compliant
    • Data sovereignty
    • Audit trails

    Fast Setup

    Go live in days, not months, with guided onboarding and dedicated support.

    • 48-hour setup
    • Training included
    • Ongoing support
    Core AI Capabilities

    Core AI Capabilities Features

    Natural Conversation

    Advanced AI that speaks naturally with patients, understanding context and intent

    Key Benefits:

    Human-like responses
    Context awareness
    Emotional intelligence

    Multilingual Support

    Fluent in English, Spanish, and 12+ other languages commonly spoken in North America

    Key Benefits:

    Seamless language switching
    Cultural sensitivity
    Accent recognition

    24/7 Availability

    Never miss a call with round-the-clock coverage, including holidays and weekends

    Key Benefits:

    After-hours capture
    Emergency protocols
    Holiday coverage
    Appointment Management

    Appointment Management Features

    Smart Scheduling

    Intelligent booking that considers provider availability, appointment types, and patient preferences

    Key Benefits:

    Real-time availability
    Buffer time management
    Preference learning

    Multi-Provider Support

    Handle complex scheduling for group practices with multiple specialists and locations

    Key Benefits:

    Cross-provider scheduling
    Resource management
    Location coordination

    Instant Confirmations

    Automated confirmation and reminder systems that reduce no-shows by up to 40%

    Key Benefits:

    SMS/email reminders
    Confirmation tracking
    Cancellation handling
    Patient Communication

    Patient Communication Features

    Intelligent Messaging

    Automated follow-ups, medication reminders, and post-visit care instructions

    Key Benefits:

    Personalized messaging
    Timing optimization
    Response tracking

    Call Triage

    Smart routing of urgent calls while capturing detailed information for providers

    Key Benefits:

    Urgency assessment
    Symptom capture
    Provider alerts

    Medical Knowledge

    Trained on medical terminology and common patient questions for accurate responses

    Key Benefits:

    Medical accuracy
    Prescription assistance
    Procedure explanations
    Analytics & Insights

    Analytics & Insights Features

    Performance Dashboard

    Real-time metrics on call volume, conversion rates, and patient satisfaction

    Key Benefits:

    Live monitoring
    Trend analysis
    Custom reports

    ROI Tracking

    Detailed reporting on time saved, revenue generated, and operational efficiency

    Key Benefits:

    Cost analysis
    Revenue tracking
    Efficiency metrics

    Patient Insights

    Understanding patient behavior patterns and communication preferences

    Key Benefits:

    Behavior analysis
    Preference tracking
    Satisfaction scoring
    Security & Compliance

    Security & Compliance Features

    HIPAA Compliance

    Built from the ground up to meet healthcare privacy requirements

    Key Benefits:

    Data encryption
    Access controls
    Audit logging

    Secure Infrastructure

    Enterprise-grade security with US data residency options

    Key Benefits:

    SOC 2 compliant
    US servers
    Regular audits

    Staff Training

    Comprehensive training for your team on HIPAA compliance and best practices

    Key Benefits:

    Compliance training
    Best practices
    Ongoing education

    How Does Our Practice Management Integration Work?

    Works with leading practice management systems including Jane App, Cliniko, Dentrix, and more.

    View All Integrations

    Ready to See All Features in Action?

    Schedule a personalized demo to see how our AI receptionist can transform your practice operations.

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